Portfolio
Video & mockups for social media
Education
2018 - 2019
MSc in Services Management,
Customer Experience Management (CX Analyst)
Department:
School of Business
Athens University of Economics and Business
Master Thesis: Journey mapping in tourism for people with mobility impairments (GPA: 9.5/10)-Qualitative and Quantitative methodology (interviews and questionnaire), AHP motivational analysis, Factor Analysis, Cluster Analysis, Linear Regression, proposing advertising mockups based on the personas
Courseworks (teamwork): Korres, Coffee Brands, Apivita, Novartis, Starbucks, Smart Hotel and Leadership
Research study (teamwork): Determinants of tourist destination selection" based on published bibliography, questionnaire, quantitative analysis, advertising proposals (mockups and video editing) (GPA:10/10)
2010 - 2016
Bachelor of Science - BS
Economics
Athens University of Economics and Business
2013
ERASMUS
Economics
LIUC - Università Cattaneo
Licenses & Certifications
Udemy
2019-2020
Marketing Analytics: Marketing Measurements Strategy-Berkeley, University of California
edX
2016
Google Online Courses
2019
2016
Online Marketing Fundamentals in Tourism
Google My Business Basics
Study Tour (2019, MSc)
Digital Customer Experience Management, Digital Touchpoints,
Munich Business School, Germany
Management consulting and entrepreneurship approaches to innovation in services industries
SDA Bocconi, Italy
Contact me to ask something that interests you or you are looking for cooperation with me